Bureau of Operational Services

Operation Streamline

To gather comments and recommendations from employees throughout the Florida Park Service on how operations can be streamlined and services improved.

Park Brochures

Individual park brochures are currently being redesigned in distinctive colors and graphics with a wide array of information and detail park maps. Please revisit this page to view and print out our new brochures.

Visitor Service Providers
Information on requests for Proposals/Plans for the Florida Park Service

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The BOS manages the resource-based outdoor recreation assessment functions for the state park system. This involves participation on land acquisition programs, participation on unit management plan review committees, and conducting field assessments of individual park recreation programs and facilities.

BOS conducts comprehensive promotional efforts in domestic and international markets to increase attendance at parks and expand state and local revenues by capitalizing on the world-wide interest in Ecotourism experiences.

BOS coordinates the Division’s statewide grants program and its revenue sources management. This involves the identification of potential grant sources to be used to supplement the Division’s operating and capital improvement budget. BOS manages the Division’s revenue sources management program to insure a sufficient flow of state park revenue from appropriate user fees and concession services.

BOS coordinates a statewide volunteer and CSO program for Florida state parks. There are over 5,000 volunteers who generate in excess of 690,427 hours in support of state parks. The Bureau provides policy direction, technical assistance and management assistance to parks regarding the use of their volunteers. Included in these hours are over 100,000 hours contributed by inmate labor and persons assigned to community service in lieu of serving time. The Bureau also provides technical assistance for the establishment and continuing operation of 56 park citizen support organizations and monitors their activities to insure compliance with laws regarding non-profit operations.

BOS provides overall management of the Division’s park concessions program. This program consists of 64 separate providers/operations covering a wide variety of services including merchandise sales, passenger ferry services, boat and land tours, food and beverage services, recreational equipment rentals, pier operations, campground operations, and recreational skills instruction.

BOS provides a wide variety of support and specialized functions for the Division in the areas of personnel administration, training and environmental education, computer technology and management consulting.

BOS coordinates and conducts statewide training and meetings for the Division. Training data is collected, evaluated, analyzed and published in a training tabulation report on a semi-annual basis. BOS coordinates two Ranger Academies per year which provides training for all new park rangers.

BOS coordinates environmental education programs, including PARKnership, an award-winning program which matches classrooms with selected state parks to provide service to the parks and hands-on learning experiences in environmental education to students.

BOS provides liaison as the Division’s Information Resource Manager on computer technology. Coordinates Wide Area Network operations for Division including installation and configuration of file servers, network stations and provides general computer technology support and training for all users and network managers in the Division.

BOS provides assistance on purchasing issues; forms development and procurement coordination; consults on records management; coordinates property custodian tasks; manages the Division’s Crisis and Miscellaneous Incidents Report program; coordinates policy/procedure promulgation and visitor opinion surveys; and serves as the Division’s liaison for the building insurance trust fund.

BOS provides information on state parks to the public through a telephone information line and printed collateral materials including press releases, brochures, booklets, journal articles, and a newly designed website. These efforts include developing, publishing and aggressively distributing park guides, event calendars and recreation and resource based collateral materials to the visiting public and at key market locations including Florida’s Welcome Stations as well as a host of statewide and international distribution partners.

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