Visitor Services Operations

About Visitor Services Operations
Visitor Services Operations provides overall management of the Division’s park concessions program. This program consists of 64 separate providers/operations covering a wide variety of services including merchandise sales, passenger ferry services, boat and land tours, food and beverage services, recreational equipment rentals, pier operations, campground operations, and recreational skills instruction.

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Call for Business Plans for Florida Park Service

• St. Sebastian River Preserve State Park (Cattle Grazing)
  • SUP-BP #09-10 – St. Sebastian Specifications for a Grazing Land Use Proceeds Agreement [PDF - 7.7 MB]
    • St. Sebastian Specifications for a Grazing Land Use Proceeds Agreement Attachment 1 [PDF - 1.4 MB]
    • St. Sebastian Specifications for a Grazing Land Use Proceeds Agreement Attachment 2 [PDF - 3.4 MB]
    • St. Sebastian Specifications for a Grazing Land Use Proceeds Agreement Attachment 3 [PDF - 7.3 MB]
    • St. Sebastian Specifications for a Grazing Land Use Proceeds Agreement Attachment 4 [PDF - 782 KB]
    • Tabulation of Results for St. Sebastian River Preserve State Park (Cattle Grazing) [PDF - 28 KB]
  • St. Sebastian River Preserve State Park Webpage
• June 9, 2010 Mandatory Meeting at St. Sebastian River Preserve State Park (Cattle Grazing)
  • Questions and Answers presented at the June 9, 2010 Mandatory Meeting at St. Sebastian River Preserve State Park

• Kissimmee Prairie Preserve State Park (Cattle Grazing)
  • SUP-BP #08-10 – Kissimmee Prairie Specifications for a Grazing Land Use Proceeds Agreement [PDF - 8.01 MB]
  • Kissimmee Prairie Specifications for a Grazing Land Use Proceeds Agreement Attachment 1 [PDF - 942 KB]
  • Kissimmee Prairie Specifications for a Grazing Land Use Proceeds Agreement Attachment 2 [PDF - 308 KB]
  • Kissimmee Prairie Specifications for a Grazing Land Use Proceeds Agreement Attachment 3 [PDF - 14.9 KB]
  • Kissimmee Prairie Specifications for a Grazing Land Use Proceeds Agreement Attachment 4 [PDF - 97.7 KB]
  • Sample Land Use Proceeds Agreement [PDF - 866 KB]
  • Tabulation of Results for Kissimmee Prairie State Park (Cattle Grazing) [PDF - 26 KB]
  • Kissimmee Prairie Preserve State Park Webpage
• June 8, 2010 Mandatory Meeting at Kissimmee Prairie Preserve State Park (Cattle Grazing)
  • Questions and Answers presented at the June 8, 2010 Mandatory Meeting at Kissimmee Prairie Preserve State Park
• Lover's Key State Park (Concession Operation)
  • SUP-BP #06-10 – Call for Business Plans for Lovers Key State Park (Concession Operation) [PDF - 739 KB]
  • Sample Multi-Year Concession Agreement [PDF - 1 MB]
  • Lovers Key State Park Webpage
  • Documents referenced in the Questions and Answers presented at the May 18, 2010 Mandatory Meeting at Lover's Key State Park
    • Lovers Key State Park PowerPoint Presentation [PDF - 1.8 MB]
    • Lovers Key State Park Fee Schedule [PDF - 20 KB]
    • Lovers Key State Park Visitor Data Fiscal Year 2004 2005 Thru 2009-2010 [PDF - 46 KB]
    • Lovers Key State Park Current Concessionaire’s Gross Sales Figures [PDF - 22 KB]
    • Lovers Key State Park Monthly Electrical Breakdown [PDF - 10 KB]
    • Banana Company, Inc. dba Banana Bay Tour Company, Non-Exclusive Concession Agreement, S- 3409 [PDF - 585 KB]
    • Pelican Landing Community Association, Inc., Non-Exclusive Concession Agreement, S – 3309 [PDF - 512 KB]
    • Nature Recreation Management of Lee County, LLC, Non-Exclusive Special Use Permit, S – 2308 [PDF - 1.7 MB]
    • Nature Recreation Management of Lee County, LLC, Non-Exclusive Special Use Permit, S – 2308 – 1 [PDF - 68 KB]
    • Nature Recreation Management of Lee County, LLC, Non-Exclusive Special Use Permit, S – 2308 – 2 [PDF - 58 KB]
    • Nature Recreation Management of Lee County, LLC, Non-Exclusive Special Use Permit, S – 2308 – 3 [PDF - 76 KB]
    • Nature Recreation Management of Lee County, LLC Monthly Report of Gross Sales March 2010 – April 2009 [PDF - 459 KB]
    • Nature Recreation Management of Lee County, LLC Monthly Report of Gross Sales March 2009- April 2008 [PDF - 464 KB]
    • Nature Recreation Management of Lee County, LLC Monthly Report of Gross Sales March 2008 – April 2007 [PDF - 193 KB]
• Anastasia State Park (Concession Operation)
  • SUP-BP #07-10 – Call for Business Plans for Anastasia State Park (Concession Operation) [PDF - 301 KB]
  • Sample Multi-Year Concession Agreement [PDF - 1 MB]
  • Anastasia State Park Webpage
  • Documents referenced in the Questions and Answers presented at the May 11, 2010 Mandatory Meeting at Anastasia State Park
  • Visitor Service Agreement (DEP Contract R-0395) with amendments/exhibits
  • Original Contract
    1. Surf Station September 1995 [PDF - 6.6 MB]
    2. Amendment 1 August 2000 [PDF - 3.23 MB]
    3. Amendment 2 September 2003 [PDF - 809 KB]
    4. Amendment 3 March 2004 [PDF - 1.76 MB]
    5. Amendment 4 September 2005 [PDF - 323 KB]
    6. Amendment 5 May 2009 [PDF - 5.62 MB]
    7. Amendment 5 Exhibits May 2009 (Part 1) [PDF - 4.73 MB]
    8. Amendment 5 Exhibits May 2009 (Part 2) [PDF - 3.69 MB]
  • Visitor Service Provider Quarter Evaluations (2010 – 2005) [PDF - 5.64 MB]
  • Tabulation of Results for Anastasia State Park [PDF - 26 KB]
• Fort George Island Cultural State Park (Concession Operation)
  • SUP-BP #05-10 – Call for Business Plans for Fort George Island Cultural State Park (Booking and event services) [PDF - 71.8 KB]
  • Sample Multi-Year Concession Agreement [PDF - 1 MB]
  • Fort George Island Cultural State Park Webpage
• Ellie Schiller Homosassa Springs State Park (Concession Operation)
  • SUP-BP #04-10 – Call for Business Plans for Ellie Schiller Homosassa Springs State Park (Food service concession) [PDF - 71.8 KB]
  • Sample Multi-Year Concession Agreement [PDF - 1 MB]
  • Ellie Schiller Homosassa Springs State Park Webpage
  • Tabulation of Results for Ellie Schiller Homosassa Springs State Park [PDF - 28 KB]

• March 24, 2010 Mandatory Meeting at Ellie Schiller Homosassa Springs Wildlife State Park
  • Questions and Answers presented at the March 24, 2010 Mandatory Meeting at Ellie Schiller Homosassa Springs Wildlife State Park [PDF - 228 KB]
  • Documents referenced in the Questions and Answers presented at the March 24, 2010 mandatory meeting at Ellie Schiller Homosassa Springs Wildlife State Park
  • Visitor Service Agreement, DEP VSA No. R-2005, Sports-A-Rama, Inc. [PDF - 1.8 MB]
  • Special Use Permit, DEP Contract No. S-1809, The Friends of Homosassa Springs Wildlife Park, Inc. dba Wildside Café [PDF - 720 KB]
  • Visitor Service Provider Quarterly Evaluation, DEP VSA No. R-2005, Sports-A-Rama, Inc. [PDF - 1.34 MB]
  • Visitor Service Provider Quarterly Evaluation, DEP Contract No. S-1809, The Friends of Homosassa Springs Wildlife Park, Inc. dba Wildside Café [PDF - 233 KB]
  • Current Cleaning Checklist Used by Ellie Schiller Homosassa Springs Wildlife State Park Staff for Cleaning and Maintaining Restrooms [PDF - 17 KB]
  • Ellie Schiller Homosassa Springs Wildlife State Park Revenue and Attendance Spreadsheet [PDF - 43 KB]
  • Chapter 7 Division of Recreation and Parks Operations Manual [PDF - 514 KB]
• Hillsborough River State Park (Concession, Recreation Rentals and Pool Operation)
  • DEP SUP-BP#01-09 – Call for Business Plans for Visitor Services at Hillsborough River State Park (Concession, Recreation Rentals and Pool Operation) [PDF - 72 KB]
  • Sample Multi-Year Special Use Permit [PDF - 1 MB]
  • Hillsborough River State Park Map [PDF - 1.5 MB]
  • Hillsborough River State Park Webpage
• July 7, 2009 Mandatory Meeting at Hillsborough River State Park
• Amended DEP SUP-BP#01-09 – Call for Business Plans For Visitor Services at Hillsborough River State Park (Concession, Recreation Rentals and Pool Operation) [PDF - 73 KB]
• Renamed Sample Multi-Year Special Use Permit to Multi-Year Concession Agreement
• Questions and Answers presented at the July 7, 2009 Mandatory Meeting at Hillsborough River State Park [PDF - 23 KB]
• Handouts provided at the July 7, 2009 Mandatory Meeting at Hillsborough River State Park
• Park Pool Main Drain [PDF - 299 KB]
• Park Pool Surface [PDF - 310 KB]
• Concession Staff and Responsibilities [PDF - 416 KB]
• Revenue [PDF - 317 KB]
• Annual Expenses [PDF - 241 KB]
• Contract Expirations Report [PDF - 35 KB]
• Electrical Usage Cost Breakdown [PDF - 289 KB]
• Profit and Loss Statement July05-June06 [PDF - 342 KB]
• Profit and Loss Statement July06-June07 [PDF - 318 KB]
• Profit and Loss Statement July07-June08 [PDF - 350 KB]
• Profit and Loss Statement July08-June09 [PDF - 385 KB]
• Concession Menu [PDF - 8 KB]
• Hillsborough River State Park and Fort Foster Historic Site [PPT - 11 MB]
• Clarification of Questions and Answers presented at the July 7, 2009 mandatory meeting at Hillsborough River State Park (PDF - 9 KB)
• Tabulation of Results for DEP SUP-BP# 01-09 Hillsborough River State Parks [PDF - 464 KB]

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